Travel Professional International Charged $1800 cancellation fee for Family Vacation
Travel Proffessional International charged us $1800.00 Cancellation fee when we Found the EXACT same family vacation thru a different supplier for HALF the price!! They didn't even try come up with a reasonable solution!
Their customer service was very unproffessional!! I have been booking vacations for us for over 25 years and this was, by far, the most painful experience yet! Even after paying the cancellation fee, we rebooked(exact same vacation) with a different supplier and still saved $2000.00!
I can now see why TPI advertises on their website that their agents get"best commission rates in the industry". Keep ripping people off like this and I guess commission should be good!!
Monetary Loss: $1800.